All orders are shipped from our Fulfilment Centre located in New Delhi.

Due to logistic issues out of our control, there may occasionally be a delay in shipping your order. Do not worry as we are only looking to fulfil all orders that are confirmed.

All orders once confirmed with an Order Number cannot be cancelled. We will look to
fulfil this order at the earliest. However, you can modify the order for size or product provided the order is in the ‘Unfulfilled’ status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an
email to connect@liberate-lifestyle.com immediately with your order number and the changes to be made and the team will happily assist you.

Amendments in delivery address can be modified provided the order is in the “Unfulfilled” status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an email to liberate-lifestyle.com immediately with your order number and the changes to be made and the team will happily assist you.

You can pay for your order through the following payment methods: UPI, Debit Cards, Credit Cards, Amex and COD.

We would advise having your order delivered to an address with someone there to accept it. If there is no one at the address to accept the order, our couriers will re-attempt the delivery 2 more times until the order is Returned to Origin (RTO). To avoid an RTO, please make sure to inform us about the same at connect@liberate lifestyle.com so that we can hold our shipment until you are available at the location.

Kindly drop in an email at connect@iberate-lifestyle.com with the order number, unboxing video and pictures of proof on the defects within 24 hours. Once confirmed, our team will shoot an email back to you mentioning that your product will be recalled to the warehouse and will ship a fresh piece back to you.

Kindly drop in an email at connect@iberate-lifestyle.com with the order number, unboxing video and pictures of proof on the defects within 24 hours. Once confirmed, our team will shoot an email back to you mentioning that your product will be recalled to the warehouse and will ship a fresh piece back to you.

7-Day Return & Exchange Policy – Liberate

 At Liberate, we aim to provide you with the best shopping
experience. If you are not satisfied with your purchase, please read through our return and exchange policy carefully:

We hope you love everything that you order from us because
we absolutely make every product with love and care. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

 

Return Notification

If you wish to return a product, you must drop us an email
at connect@liberate-lifestyle.com  within 24 hours of product delivery stating
the issue with images and videos.

Requests made after this window will not be entertained.

              

Product Condition

The product must be unused, unwashed, and in its original
packaging with all tags intact. Products that show signs of wear, damage, or missing tags will not be eligible for return or exchange.

If upon receipt of your order, you find the product to be
damaged in transit please drop us a line at connect@liberate-lifestyle.com We would be happy to provide a refund or
exchange only for damaged products. All products should be returned with the tags intact and in their original packaging, in an unwashed and original
condition.

Exclusions

Pieces bought in sale/ special pricing are non-refundable
and non-returnable/exchangeable . In case of a fit issue we can alter the size for the same style. All orders placed during sale will be delivered in 7-10
working days. We do not accept any return, exchange or size alterations on
discounted/sale orders.

Size-related Issues

Please refer to our size chart instructions carefully before
placing your order to ensure the correct fit.

Shipping Charges

The shipping cost for returning the product will be borne by
the customer.

We recommend using a reliable courier service with tracking to ensure safe delivery back to us.

Refund or Exchange Process

Once we receive the returned product, our team will inspect
it.

If the product meets our return conditions, we will process
your refund or exchange within 7-10 business days. Refunds will be made in the original mode of payment or as store credit, depending on your preference.

Please be careful while trying on items. Item should be
returned in an unused condition as Liberate holds the right to not accept
returns in case product appears to be used or damaged. Refund amount will not include shipping charges.

 For any questions or further assistance, feel free to
contact us at connect@liberate-lifestyle.com.
We appreciate your cooperation and look forward to serving you better!

Thank you for choosing Liberate.

Once we receive the returned item, you will be informed with a confirmation that we will process the exchange within 4-6 business days

7-Day Return & Exchange Policy – Liberate

At Liberate, we aim to provide you with the best shopping
experience. If you are not satisfied with your purchase, please read through our return and exchange policy carefully:

We hope you love everything that you order from us because
we absolutely make every product with love and care. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

 

Return Notification

If you wish to return a product, you must drop us an email
at connect@liberate-lifestyle.com  within 24 hours of product delivery stating
the issue with images and videos.

Requests made after this window will not be entertained.

              

Product Condition

The product must be unused, unwashed, and in its original
packaging with all tags intact. Products that show signs of wear, damage, or missing tags will not be eligible for return or exchange.

If upon receipt of your order, you find the product to be
damaged in transit please drop us a line at connect@liberate-lifestyle.com We would be happy to provide a refund or
exchange only for damaged products. All products should be returned with the tags intact and in their original packaging, in an unwashed and original
condition.

Exclusions

Pieces bought in sale/ special pricing are non-refundable
and non-returnable/exchangeable . In case of a fit issue we can alter the size for the same style. All orders placed during sale will be delivered in 7-10
working days. We do not accept any return, exchange or size alterations on
discounted/sale orders.

Size-related Issues

Please refer to our size chart instructions carefully before
placing your order to ensure the correct fit.

Shipping Charges

The shipping cost for returning the product will be borne by
the customer.

We recommend using a reliable courier service with tracking to ensure safe delivery back to us.

Refund or Exchange Process

Once we receive the returned product, our team will inspect
it.

If the product meets our return conditions, we will process
your refund or exchange within 7-10 business days. Refunds will be made in the original mode of payment or as store credit, depending on your preference.

Please be careful while trying on items. Item should be
returned in an unused condition as Liberate holds the right to not accept
returns in case product appears to be used or damaged. Refund amount will not include shipping charges.

 For any questions or further assistance, feel free to
contact us at connect@liberate-lifestyle.com.
We appreciate your cooperation and look forward to serving you better!

Thank you for choosing Liberate.

Contact – contact@liberate-lifestyle.com

customer relations - +91-9871499059

The amount deducted will be reflected back to your original payment mode within 5-7 working days.

No, Right now we are not charging for shipping fees. Our shipping is free and we are also giving 5% discount on prepaid orders. Though for returned items the customer has to bear the shipping charges.

To use a coupon code, please follow these steps while placing your order:

• Go to our website.
• Add the desired product to your cart.
• While checking out, enter the discount code in the coupon section.
• Proceed to complete your order.

If a product is currently out of stock, you can subscribe to the website by clicking on the "Notify me when available" option. We will notify you once the product is back in stock.